Techpreneur Bente Krogmann has sought to revolutionize customer experience and digitize the insurance sector. Her idea has resulted in the development of her new mobile App, whose concept dates to 2019.
In mTek, users can select a variety of insurance services from underwriters in the sector. These include GA Insurance, Madison, Mayfair, Mua Insurance, Resolution, ICEA Lion, and AAR.
“We more or less cover the whole general insurance scope from the motor, personal accident, domestic, medical, evacuation, fire, international and local travel, and school,” reveals the 32-year-old innovator.
The App also expects to eliminate the traditional insurance cover registration delays with its digitized process. This means there is less paperwork with the App expected to have users register in about six minutes.
With regards to claims, users also get to process them on the App with follow-up available under the Insurance Regulatory Authority. As an extra, a 360-degree comparison tool will have clients weigh the different insurers’ different policies.
User safety is also essential under mTek with its digital processes integrating Know Your Customer(KYC) needs for transparency.
“Also, the payment from clients done from within the app goes to the underwriter directly, which is line with the Insurance Act,” adds Ms. Krogmann.