New Crystobol App by Metropol CRB to digitize credit score information

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The Covid-19 pandemic sees Kenyans restructure old loans, and seek new ones under new loan restructure terms. Credit information agency Metropol CRB has launched its mobile app platform to allow Kenyans to download their credit score information.

According to Metropol’s MD Sam Omukoko, the new Covid-19 loan restructure product provides the necessary, correct credit information. This will have the users safely engage with lenders on matters such as negotiation their loan restructure conditions. The valid credit information provided will also allow lenders to come up with terms and conditions for existing loans.

“Our service available on our digital platform(Crystobol App) gives borrowers in distress a document they can use to reach out to their creditors for loan restructuring through mobile phones,” says Mr. Omukoko.

Customers will have to register with the Metropol Crystobol App to display the Covid-19 loan restructure product. Accessing the feature allows users to review all their outstanding loans, select one to restructure, and submit to the respective lender.

The credit agency also made the Metropol Identity Theft Service(MITS) as a feature to alert subscribers on identity theft-related fraud to access credit. The premium SMS service sits among other products on subscription, such as credit application alert.


About Author

Anthony Kiratu is the Founder of Finsolutions. He is a financial analyst with over 5 years experience in research, investment advisory, valuation and financial modelling. Anthony is a member of the Institute of Certified Investment and Financial Analysts and Institute of Certified Public Accountants of Kenya. He is passionate about development of African Capital Markets through training of investors and dissemination of information for sound financial and investment decision making process. He is also a part-time lecturer in the Certified Investment and Financial Analyst course in the subjects of International Finance, Portfolio Management, Equity Investment Analysis, and Fixed Income Securities. Email: Contact: +254 780216631

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